Frequently Asked Questions (FAQ)

We want you to have a comfortable stay. Please read our FAQ's so you can make the most of your visit.

What’s your noise policy?

Have fun, but be respectful. We love our neighbors, and we ask that you treat them like your own. Quiet time outside is after 10pm. You'll find additional house rules and policies (including parking) on our AirBnB listing linked to each location.

How do we enter and access the property?

You'll receive an email from Igloohome one hour before check in with your code. Don't see it? Search spam or the term 'igloohome' in your promotional box. Each property has a smart lock and you will be issued a unique code for access. Simply press & hold # to lock. Here's a quick video to see how the lock works and your options if you prefer bluetooth over pin:

How do we turn on the jacuzzi?

It's easy! Here's a quick YouTube tutorial from Daniel on our one-touch system. Don't forget to turn the heater off after use so the pool will properly cycle. Oh, and subscribe to our channel. Don't forget to subscribe 😉